Privacy Policy

Microcement Experts
info@microcementexperts.co.uk
90 Bollo Bridge Rd, London, W3 8AU
07850 265735

Last updated: 2025

Microcement Experts (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website or contact us.

1. Information We Collect

We may collect the following information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Project details or enquiries you submit through our contact form

Information collected automatically

  • IP address

  • Browser type and version

  • Pages you visit on our website

  • Time and date of your visit

Information from communication

If you contact us by email or phone, we may keep a record of that communication.

2. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide quotes

  • Communicate regarding ongoing projects

  • Improve our website and user experience

  • Maintain internal records

  • Comply with any legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing

We process your information under the following legal bases:

  • Legitimate interest: responding to your enquiries

  • Contractual necessity: when preparing or carrying out work you request

  • Legal obligation: maintaining records where required by law

4. Data Storage & Security

We take reasonable measures to protect your personal data from unauthorised access, disclosure or loss.
Information you send through our website is protected by standard security protocols.

5. Data Sharing

We may share your data only with:

  • Service providers who help us operate the website (e.g., hosting)

  • Professional partners involved in your project, only when necessary

They are required to keep your information confidential.

6. How Long We Keep Your Information

We retain your data only as long as necessary to fulfil the purpose it was collected for, or as required by law.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request data portability

To exercise your rights, contact us at: infomicrocementexperts.co.uk

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page.

10. Contact Us

For questions about this policy or your data, please contact us at:

Microcement Experts
Email: info@microcementexperts.co.uk
Address: 90 Bollo Bridge Rd, London W3 8AU
Phone: 07850 265735

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you browse our website. They help improve your experience and allow the site to function properly.

Types of Cookies We Use

Essential Cookies

These are required for the website to function correctly (e.g., security, form submissions).

Analytics Cookies

We may use anonymous analytics tools to understand how visitors use our website. This helps us improve performance and content.

Preference Cookies

These remember your settings or preferences so the site loads the way you like it.

How We Use Cookies

Cookies help us:

  • Improve website speed and functionality

  • Understand which pages are most visited

  • Enhance user experience

  • Detect any technical issues

We do not use cookies to collect personal information for marketing.

Managing Cookies

You can block or delete cookies through your browser settings. If you disable cookies, some parts of the website may not function correctly.

Changes to This Cookies Policy

We may update this Cookies Policy periodically. The latest version will always appear on this page.